Our Partners

Bay Rivers Telehealth Alliance is a membership organization including Riverside Health System, Virginia Commonwealth University Health System, Bay Aging, Middle Peninsula/Northern Neck Community Services Board, Rappahannock Community College, Bay Workforce Investment Board, Eastern Virginia Medical School, Eastern Shore Community Services Board, Eastern Shore Rural Health Services, Central Virginia Health Services, Virginia Department of Health (Three Rivers and Eastern Shore Districts) and the Ledwith-Lewis Free Clinic.  Click on any of the logos below to get more information.

Middle Peninsula Northern Neck CSB
Rappahannock Community College

School-Based Telehealth

BRTA works with Northumberland and Westmoreland County Public Schools to bring healthcare services directly into schools giving students in these rural areas greater access to healthcare. The school-based health services focus on improving access to care, plus behavioral health.

Watch VIDEO for more information

Notice of Privacy Practices

Please review the privacy practices of Riverside Health System and the Middle Peninsula-Northern Neck Community Services Board. We understand that information about you and your health is personal. Because of this, we are committed to maintaining the confidentiality of your health information. We continuously seek to safeguard that information through administrative, physical and technical means, and otherwise abide by applicable federal and state guidelines.

RHS Privacy Practices Notice

MPNNCSB Privacy Practices Notice

Rural Summer Immersion Program

The Rural Summer Immersion Program took place June 3-14, 2019. The goal of the rural immersion program was multifaceted and provided current healthcare students a unique opportunity to:

  • Learn about healthcare in rural hospitals and other care facilities
  • Discover advanced telehealth capabilities
  • Work with community-based organizations
  • Navigate interdisciplinary teams
  • Address opioid misuse in rural communities
  • Experience life in small towns and rural areas

Such opportunities serve to foster a connection between the students and the people and atmosphere of the rural community, optimistically resulting in their intent to live and work in an underserved area upon graduation.

Rural Summer Immersion Program Participants

Telehealth Etiquette Tips

Telehealth Etiquette Tips sponsored by Bay Rivers Telehealth Alliance

Presented by:
Christy Helsel, RN
Telehealth Program Director, Riverside Health System

Practice Administrator , Virginia Commonwealth University Medical Center

This educational video was funded through a grant by the Virginia Department of Health, Office of Health Equity through MOA Number: 557V632596

What is Telemedicine?

Ever hear the terms telemedicine or telehealth and wonder what they mean? Using state of the art video technology, telemedicine transforms the way you can receive health care by connecting you directly to your health care provider no matter where you are. At home, in the office, or far away on vacation, telemedicine saves money and time by bringing health care and health coaching directly to you.

From sevahealthgroup.com

Community Champion Honor

Cathy Eades, Donna Dittman Hale, Christy Jensen and Rick Jackson

Bay Rivers Telehealth Alliance (BRTA) is pleased to be named a Rural Health Community Champion for innovative efforts around the use of evidence-based models from US Department of Health Resources and Services Administration (HRSA) Rural Health Care Services Outreach Grant Program. There were over 130 nominations detailing impressive work in rural communities across the country. BRTA has also been distinguished with an honorable mention in the category of creative partnerships.
The U.S. Department of Health and Human Services, Health Resources and Services Administration (HRSA), Rural Health Care Services Outreach program expands health care delivery in rural areas based on evidence-based or promising practice models. HRSA Administrator George Sigounas, MS, Ph.D. “These organizations are an essential part of the health care system because they understand their local communities, are able to fill significant health care gaps and ultimately improve the quality of life for those living in rural America.”
Tappahannock-based Bay Rivers Telehealth Alliance Bridges to Care Transitions project was built around a creative integration of three evidence-based models of care with Remote Patient Monitoring, in order to improve access to and quality of rural health care among an older population with chronic illness and high rates of hospital (re)admission: The Coleman Model®, The Healthy IDEAS Model, and The Stanford Model for Chronic Disease Self-Management.
The ultimate goal of the Bridges to Care Transitions project is to assist patients in developing chronic disease self-management skills to reduce unnecessary emergency department visits or hospitalizations, as well as to understand when to seek primary care. In working with its project partners, Bay Aging, which provides Care Transition Coaching and Healthy Ideas, Middle Peninsula Northern Neck Community Service Board, Professional Support and Mental Health Services, Riverside Center for Excellence in Lifelong Health – Evaluation Team, and Riverside Health System – Remote Patient Monitoring, BRTA has been exploring a number of strategies to sustain the project beyond the lifetime of the grant. BRTA has successfully integrated telehealth and face-to-face healthcare for both physical and behavioral health among our rural population in the Middle Peninsula, Northern Neck and Eastern Shore, whose access to healthcare has been severely limited by provider shortages, long travel distances, and poverty.

BRTA has created significant impact in improving health and healthcare access, quality, and affordability through its Bridges to Care Transitions project. It is estimated that at least $919,200 in net savings has been achieved when taking into considered the cost savings for in-patient care, transportation, personal care, and caregiver and community services. Remote patient monitoring and care transitions coaching, including chronic disease self-management education and behavioral health screening and treatment, have improved health care. Bay Rivers Telehealth Alliance is a non-profit network working to connect healthcare providers, patients, educators, and consumers and their families to a comprehensive continuum of care using telehealth technologies. Members of the Alliance include Riverside Health System, HCA Capital Region Hospitals, Bay Aging, Middle Peninsula Northern Neck Community Services Board, Rappahannock Community College, Bay Workforce Investment Board, and Eastern Virginia Medical School.

Service Area

The Bay Rivers Telehealth Alliance serves a 12-county area with a diverse, largely rural population.
• The geographic components of the area are the Northern Neck and the Middle Peninsula, west to Richmond and outreached to the Eastern Shore.
• The counties in the Northern Neck are Lancaster, Richmond, Northumberland, and Westmoreland.
• The counties in the Middle Peninsula are Gloucester, King and Queen, King William, Essex, Mathews, and Middlesex.
• The counties on the Eastern Shore of Virginia are Accomack and Northampton.
• The region is characterized by closely knit communities, surrounded by waterways that border the Chesapeake Bay.